TERMS & CONDITIONS
Effective Date: 26 May 2025
Last Updated: 26 May 2025
These Terms & Conditions ("Terms") govern your use of the website www.mmbridalhouse.com (“Website”) and your access to services provided by Mart Mari Bridal House (“we,” “us,” or “our”), a destination wedding planning company based in Dubai, UAE.
By accessing or using our Website or services, you agree to these Terms. If you do not agree, please do not use the Website.
1. Services Offered
Mart Mari Bridal House offers bespoke destination wedding planning and coordination services for couples around the world. All services are tailored and delivered under individual agreements.
2. Intellectual Property
All content on this Website—including designs, text, images, videos, logos, and graphics—is the intellectual property of Mart Mari Bridal House or licensed to us. It may not be copied, reproduced, distributed, or used without prior written permission.
You may view or download content for personal use only. Any commercial use, republication, or redistribution is strictly prohibited.
3. Client Agreements
When booking wedding planning services, a separate written service agreement will outline the scope of work, deliverables, payment schedule, cancellation and refund policies. These Terms apply in addition to your service contract.
4. Payments
We accept payments via secure third-party processors. All fees and payment terms are detailed in your proposal or contract. Invoices must be paid on time to avoid delays or suspension of service.
5. Refund & Cancellation Policy
Due to the nature of bespoke planning services, all payments are non-refundable unless stated otherwise in your signed service agreement. Refunds or credits are not guaranteed for changes of mind, personal conflicts, or changes in circumstances.
6. Limitation of Liability
Mart Mari Bridal House is not responsible for:
Vendor performance or third-party service outcomes
Force majeure events (e.g., pandemics, natural disasters, or government restrictions)
Any indirect, incidental, or consequential damages from your use of our services or website
We will always act in good faith and use reasonable care and expertise.
7. No Guarantees
While we aim to create meaningful, unforgettable events, we cannot guarantee specific outcomes, vendor availability, or uninterrupted website access.
8. Website Use
You agree not to misuse the Website by:
Attempting unauthorized access
Disrupting normal operation
Using the site for unlawful purposes
Uploading harmful code or spam
We reserve the right to restrict or terminate access to anyone who violates these Terms.
9. Privacy
Please refer to our Privacy Policy for details on how we collect and use your personal information.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website after updates means you accept the revised terms.
12. Contact Us
For any questions regarding these Terms, please contact:
Mart Mari Bridal House
Dubai, UAE
Email: hello@martmari.com
PRIVACY POLICY
Effective Date: 26 May 2025
Last Updated: 26 May 2025
This Privacy Policy describes the policies of Mart Mari Bridal House, email: hello@mmbridalhouse.com on the collection, use and disclosure of your information that we collect when you use our website ( http://mmbridalhouse.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Mobile
Social Media Profile
Date of Birth
Address
Payment Info
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Testimonials
Customer feedback collection
Processing payment
Administration info
Targeted advertising
Manage customer order
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
We do not sell or rent your personal data.
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention Of Your Information:
We will retain your personal information with us for 30 days or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@mmbridalhouse.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hello@mmbridalhouse.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Mart Mari Bridal House, email: hello@mmbridalhouse.com. We will address your concerns in accordance with applicable law.
DISCLAIMER
Effective Date: 26 May 2025
Last Updated: 26 May 2025
The information provided by Mart Mari Bridal House (“we,” “us,” or “our”) on www.mmbridalhouse.com (“Website”) is for general informational and inspirational purposes only.
By using this Website or our services, you agree to this Disclaimer in full. If you do not agree, please discontinue use.
1. No Guarantees
While we strive to offer exceptional destination wedding planning experiences, we do not guarantee specific outcomes. Wedding events involve many variables—including vendor performance, travel logistics, weather conditions, and local regulations—that are beyond our control.
We do not warrant or guarantee that:
Your event will proceed exactly as envisioned (due to external factors)
Every vendor will perform without issues
Your wedding will remain unaffected by travel disruptions, illness, or emergencies
We do promise to act with care, experience, and professionalism to support you throughout the planning process.
2. No Legal or Financial Advice
The content shared on this Website, via email, or during consultations is not legal, financial, tax, or professional advice. You are responsible for consulting with licensed professionals where applicable (e.g., lawyers for contracts, travel insurers, etc.).
3. Client Responsibility
While we guide and facilitate your wedding planning, the final decisions remain with you, the client. You acknowledge that your choices—such as travel plans, vendor selections, or event timing—may impact the overall outcome and experience.
4. Third-Party Services
We may recommend or connect you with third-party vendors (photographers, caterers, venues, etc.) as part of your wedding planning. However, we do not control or manage those vendors and cannot be held liable for:
Their actions or failures
Contract breaches
Delays or changes in service
Your agreement with any vendor is separate and independent from Mart Mari Bridal House.
5. External Links
Our Website or social media content may contain links to external websites. These are provided for your convenience. We do not endorse or guarantee the content, availability, or practices of any third-party websites and are not responsible for any damages or loss resulting from your use of them.
6. Testimonials & Success Stories
Testimonials, reviews, or images shared on this Website represent individual client experiences. They are not guarantees that every couple will have the same results. Your wedding is unique—and so is your journey.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of this Website or reliance on any information provided.
8. Contact
If you have any questions regarding this Disclaimer, please reach out to:
Mart Mari Bridal House
Dubai, UAE
Email: hello@mmbridalhouse.com
COOKIE POLICY
Effective Date: 26 May 2025
Last Updated: 26 May 2025
This Cookie Policy explains how Mart Mari Bridal House (“we,” “us,” or “our”) uses cookies and similar tracking technologies on www.martmari.com (“Website”). By using our Website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, improve performance, and provide a more personalized browsing experience.
Cookies can be:
Session Cookies: deleted when you close your browser
Persistent Cookies: remain until deleted or expired
First-Party Cookies: set by us
Third-Party Cookies: set by external services (like analytics or social media)
2. Types of Cookies We Use
We use the following types of cookies on our Website:
a. Essential Cookies
These are necessary for the Website to function properly and cannot be disabled. They support features like page navigation and form submissions.
b. Performance & Analytics Cookies
These help us understand how visitors interact with our Website. We use services such as Google Analytics to track usage, improve content, and make design decisions.
c. Functionality Cookies
These remember your preferences—such as language or region—to provide a more personalized experience.
d. Advertising & Social Media Cookies
We may use tools such as Facebook Pixel or Instagram integrations to deliver tailored ads and measure campaign effectiveness.
3. How to Manage Cookies
You can control and manage cookies in your browser settings. You can:
Block cookies altogether
Delete stored cookies
Set preferences for certain websites
For EU visitors, we display a cookie consent banner that allows you to accept or reject non-essential cookies in accordance with GDPR and ePrivacy Directive.
4. Third-Party Cookies
Please note that third-party tools and services (such as YouTube embeds, social media integrations, or analytics providers) may also place cookies. These are governed by their own privacy and cookie policies, which we encourage you to review.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date will always be shown at the top of this page.
6. Contact
If you have questions about our use of cookies or your data privacy rights, please contact:
Mart Mari Bridal House
Email: hello@mmbridalhouse.com